At True Key Vacations, we continue to closely monitor updates regarding COVID-19, taking direction from both local health departments and government agencies in order to keep employees, guests and homeowners safe.

The following are some of the key protocols we are asking of our team and our guests to ensure a clean and safe environment:

CLEANING PROTOCOLS:

• Regularly sanitizing of vacations homes including appliances, door knobs, furniture and other high-touch points
• Disinfecting all keys when returned, as well as all keypads after each use
• A full deep-cleaning of each vacation home and its contents after each guest has departed using Health Canada approved cleaning products
• Professionally laundered and sterilized sheets, towels, etc.
• Providing our team with additional cleaning supplies and personal protective equipment
• Hand sanitizer, tissues and wastebaskets available for all guests

GUEST AWARENESS:

• Be mindful of others by maintaining a distance of at least 2 metres (6 feet)
• Follow contactless check-in and check-out procedures
• If you become ill and have recently visited us please contact us as soon as practical so appropriate measures can be taken to protect others
• If you do not feel well and are experiencing symptoms of illness (fever, trouble breathing, coughing, sore throat, fatigue) please postpone your visit until you are well